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Site Services Coordinator
3 months ago
Position Overview
The UK Health Security Agency is seeking a dedicated Facilities Services Supervisor to enhance our facilities management team. This role is pivotal in ensuring the seamless delivery of essential services across multiple sites. The Facilities Team plays a crucial role in maintaining operational excellence and supporting various health initiatives.
Key Responsibilities
As the Facilities Services Supervisor, your primary duties will encompass:
- Maintaining comprehensive records of maintenance activities, fault reports, procurement documentation, and contractor performance across various sites.
- Managing staff location records and coordinating office relocation requests through the designated system.
- Preparing correspondence and documentation as required, including letters and spreadsheets.
- Arranging travel logistics such as hotel bookings and transportation, ensuring travelers receive all necessary confirmations.
- Serving as the initial point of contact for staff and visitors, addressing inquiries promptly and effectively.
- Handling incoming calls and messages, providing reminders for team tasks as needed.
- Collaborating with staff at all levels to ensure the efficient execution of Facilities Services operations.
- Ordering supplies and managing inventory for reception and postal services.
- Coordinating with vending service providers to address machine issues and stock management.
- Organizing team meetings and documenting minutes for future reference.
The responsibilities outlined above reflect the current expectations of the role and may evolve as necessary to meet organizational needs.
Candidate Profile
Applicants should demonstrate their qualifications and experience in their application, particularly in relation to the following essential criteria:
- Minimum educational qualifications of 5 GCSEs at grades A-C, including Mathematics and English, or equivalent experience.
- Proficient IT skills with advanced knowledge of Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint.
- Extensive administrative experience, particularly in developing and maintaining office systems while managing sensitive information.
- Effective communication skills, both verbal and written, with the ability to select appropriate channels for diverse audiences.
- Experience with financial systems and supporting financial reporting.
- Adherence to relevant policies and procedures in executing tasks.
- Capability to work independently, managing tight deadlines and adapting to changing priorities.
Desirable Attributes
- Experience in Help Desk operations.
- Background in facilities management.
- Familiarity with digital tools such as JIRA.
- Leadership and line management experience.
Assessment Criteria
During the selection process, candidates will be evaluated on their ability to:
- Communicate effectively and influence others.
- Collaborate with team members.
- Make informed and effective decisions.
Benefits
In addition to a competitive salary, the UK Health Security Agency offers a comprehensive benefits package, including:
- Tailored learning and development opportunities.
- Flexible working arrangements.
- A commitment to fostering an inclusive and diverse workplace culture.
- A robust pension scheme with significant employer contributions.
