Credit Control Specialist

4 weeks ago


Loughton, Shropshire, United Kingdom Armstrong Knight Full time
Job Title: Apprentice Credit Controller

Armstrong Knight is seeking a detail-oriented and proactive Credit Control Specialist to oversee the credit control process and ensure timely payment collections for our client, a global manufacturing business dedicated to excellence and innovation.

Key Responsibilities:
  1. Credit Control Management: Monitor and manage the credit control process to ensure timely collections, maintaining a proactive approach to building relationships with customers.
  2. Order Release Management: Review and release orders from daily on-hold lists, ensuring that only customers with valid credit ratings receive their orders.
  3. Customer Communication: Chase late payments via email or phone, fostering strong relationships with customers through positive communication and proactive credit control practices.
  4. Ledger Query Resolution: Resolve all ledger queries in a timely manner to maintain accurate records.
  5. New Customer Onboarding: Conduct credit checks on new customers via Experian, open accounts, send welcome letters, and monitor early transactions and payments.
  6. Credit Limit Reviews: Periodically review customer credit limits to ensure appropriate levels are maintained.
  7. Credit Management: Raise credits as required and ensure credits are issued for all debit note customers. Produce detailed aged debt reports for month-end reviews and collaborate with KF to ensure accurate allocation of payments across export and sales ledger accounts.
  8. Self-Billing Processes: Ensure compliance with self-billing processes for Wolseley, Speedy Hire, and timely completion of self-billing for Jewson.
  9. Legal Action: Send solicitors' letters and initiate court action for non-payment when necessary.
Requirements:
  1. Previous experience in credit control or accounts receivable and sales ledger role is required.
  2. Familiarity with financial software and reporting tools.


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