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Receptionist Position

2 months ago

Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time
Job Overview

Welcome to Priory Medical Centre, where we are seeking a highly skilled and dedicated Receptionist to join our team.

Key Responsibilities
  1. Front Desk Operations: Greet patients and visitors, manage incoming calls, and respond to electronic inquiries in a professional and courteous manner.
  2. Patient Care: Assist patients with their needs, maintain a safe and comfortable environment, and ensure their records are accurate and up-to-date.
  3. Administrative Tasks: Manage appointments, financial transactions, and other administrative duties with precision and attention to detail.
  4. Record Keeping: Maintain accurate and comprehensive patient records, including appointment schedules and financial transactions.
  5. Recalls and Reminders: Participate in recalls for patient health checks and ensure timely reminders are sent to patients.
  6. Professional Development: Maintain and enhance skills through ongoing training and development to stay current with industry standards and best practices.
  7. Compliance and Confidentiality: Adhere to confidentiality protocols and comply with all practice policies and procedures, including CQC registration requirements.
Requirements

To be successful in this role, you must have a strong ability to work independently and as part of a team, excellent communication skills, and a commitment to delivering exceptional patient care.