Client Services Liaison

3 weeks ago


Bedford, Bedford, United Kingdom Mixxos Group Full time
Client Services Coordinator

We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Mixxos Group.

This role is ideal for individuals who thrive in fast-paced environments, excel at multitasking, and are committed to delivering exceptional customer experiences.

Key Responsibilities:
  • Manage inbound client communications, ensuring timely and effective responses.
  • Receive, process, and action job instructions with precision and attention to detail.
  • Provide top-notch customer service, addressing client queries and concerns with professionalism and empathy.
  • Update our CRM system to ensure accurate and up-to-date client information.
  • Collaborate with colleagues to deliver quotes to clients and provide regular updates on service progress.
Requirements:
  • Proven track record of exceptional customer service in an office-based environment.
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proficiency in using various systems and software applications.
  • Valid driving license.


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