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Chief Information Officer

2 months ago

Catford, Greater London, United Kingdom Novax Recruitment Ltd Full time
p>Job Title: Advice and Information Officer
Location: Lewisham
Job Type: Full time/Contract
Pay Rate: £20 Per Hour

To effectively respond to adult social care enquiries received within the Adult Social Care Advice and Information Service. h3>Key Responsibilities:

  • Receive, triage and resolve adult social care enquiries using a strength-based approach, helping people to help themselves either face-to-face, in writing or by telephone.
  • Provide information and signposted advice to customers about the range of voluntary sector partners and other appropriate community services to help increase levels of customer independence.
  • Be familiar with the range of community-based support services to help people become more independent, including equipment.
Requirements:
  • Knowledge and understanding of key services within Adult Social Care.
  • Knowledge of adult social care and the needs of older or vulnerable people.