Accommodation Office Team Leader

3 weeks ago


Catford, Greater London, United Kingdom Sanctuary Personnel Ltd Full time
Job Title: Accommodation Office Team Leader

Sanctuary Personnel Ltd is seeking a highly skilled and experienced Team Manager to join our team in Lewisham. As a key member of our Homelessness and Prevention team, you will be responsible for supervising a mixed staff team and ensuring the delivery of a high-quality service to complex needs young people in Islington.

Main Responsibilities:
  • Supervise and support a team of staff to deliver a high-quality service to young people with complex needs.
  • Provide guidance and advice to staff on their day-to-day work and manage performance issues when they arise.
  • Ensure regular team meetings are held and staff are informed about the organisation's strategic goals.
  • Hold day-to-day responsibility for rota cover and staff deployment.
  • Ensure that all staff receive appropriate induction, training, and development opportunities.
  • Performance management, including setting targets, monitoring, and taking action to address any performance issues.
  • Ensure the implementation of the support database and that appropriate records are kept.
  • Participate in the management on-call rota.
  • Carry out regular audits of service provision, including health and safety.
  • Liaise effectively with partner agencies and stakeholders to ensure referrals and assessment issues are dealt with in a timely fashion and service utilisation is maximised.
  • Ensure contract compliance, monitoring, and service satisfaction.
  • Ability to promote customer involvement, choice, and diversity.
  • Be proficient on electronic recording systems.
  • Actively promote the service to internal and external stakeholders.
Requirements:
  • Relevant experience of working with young people and parents/families.
  • Adept at report writing.
  • Experience in liaising with the professional network, including close liaison with Social Services, Youth Offending Team (YOT), family courts, and safeguarding teams.
  • Good understanding of parenting assessments as well as early years foundation.
  • Experience and understanding of child development.
  • Previous management experience in a social care setting.
  • Good knowledge of safeguarding procedures for adults and children.
  • Experience of working within an assessment and support planning process relevant to the customer group.

Contact Maisy Price for more information.


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