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Outpatient Administrative Coordinator for Physiotherapy and Hand Therapy
2 months ago
Position Overview
The outpatient musculoskeletal physiotherapy and hand therapy department is looking for a temporary administrative coordinator to support our team. This role is designed to assist with various administrative functions essential for the smooth operation of our services.
The successful candidate will be responsible for managing patient referrals, communicating with patients, and organizing the schedules of our therapists. Given the fast-paced nature of the department, strong problem-solving abilities and the capacity to work autonomously are crucial, as this role serves as the initial point of contact for many patients.
We offer a comprehensive induction program, along with 27 days of annual leave plus bank holidays (pro-rated for part-time staff). Regular performance reviews and in-house training opportunities will also be provided.
Key Responsibilities
The primary duties of this role include:
- Executing administrative tasks to facilitate the operations of the Physiotherapy and Hand Therapy Outpatients department.
- Supporting approximately seven therapists who conduct daily clinics, providing assessments and treatments to patients recovering from injuries or surgeries.
- Managing patient bookings, coordinating staff schedules, and maintaining communication with patients via telephone.
- Updating the hospital's electronic systems with relevant patient information and outcomes.
About Our Organization
The Princess Alexandra Hospital NHS Trust (PAHT) delivers a comprehensive range of acute, outpatient, and diagnostic services across multiple facilities. We are committed to serving a diverse local population and employ a dedicated workforce to ensure high-quality care.
Our Core Values
At PAHT, we prioritize our patients through our core values:
- Patient-Centric Approach: Always placing the patient and their wellbeing at the forefront of our efforts.
- Commitment to Excellence: Celebrating our achievements and learning from our challenges.
- Collaborative Spirit: Embracing diversity and teamwork to enhance our care delivery.
We believe in investing in our staff and recognizing high standards of care while fostering a culture of excellence.
Candidate Profile
Experience Requirements
Essential:
- Prior experience in an administrative or office environment.
Desirable:
- Familiarity with hospital administrative systems.
Skills Required
Essential:
- Demonstration of the Trust's values.
- Strong organizational capabilities.
- Effective written and verbal communication skills.
- Flexibility and adaptability in a dynamic environment.
- Proficient IT skills.
