Engineering Project Coordinator
7 days ago
Project Scheduling Officer
Temp to perm
Job Type: Full-time
About the Role: Insite Finance is seeking a skilled Project Scheduling Officer to join our team. As the primary interface between residents and the Council, you will ensure effective communication and handle all resident enquiries and the scheduling of engineer visits on site.
Key Responsibilities:
- Respond to resident, colleague, and elected member enquiries scheduling the engineering department
- Attend meetings to ensure staff and rotas are managed effectively
- Develop and implement communication strategies for assigned projects
- Design, produce, and distribute communication materials
- Lead on stage 1 complaints and provide objective responses
- Build relationships with Tenant Management Organisations (TMOs) and Tenant and Resident Associations (TRAs)
- Work closely with contractor's resident liaison officers
- Organise and manage customer satisfaction surveys and resident's meetings
- Handle legal actions to secure entry to domestic accommodation when necessary
Requirements:
- Previous scheduling experience ideally of engineers on major project works or similar
- Previous strong administration
- Project management a bonus
- Excellent communication and writing skills
- Self-motivated, enthusiastic, and creative
- Politically aware and professional
What We Offer: Insite Finance is a dynamic company that values its employees. We offer a competitive salary and a chance to work in a fast-paced environment.
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