Front of House Supervisor

4 weeks ago

Shrewsbury, Shropshire, United Kingdom Sodexo Full time
Job Title: Front of House Supervisor

We are seeking a highly skilled and experienced Front of House Supervisor to join our team at Shrewsbury School. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of daily dining services and coordinating special events.

Key Responsibilities:
  • Oversee the day-to-day front of house operations for all dining halls, ensuring a high standard of service is always maintained.
  • Supervise and train front of house staff, including servers and dining attendants, to ensure efficient and courteous service.
  • Coordinate with kitchen staff to ensure timely and accurate delivery of meals, addressing any issues or special requests promptly.
  • Maintain a welcoming and orderly dining environment, managing seating arrangements, table settings, and overall cleanliness.
  • Monitor inventory of front of house supplies (linens, tableware) and coordinate with the Dining Services Manager to ensure adequate stock.
Special Events:
  • Plan and supervise the execution of special occasions, including formal balls, themed dinners, and other school events, ensuring they are delivered to the highest standards.
  • Collaborate with event organisers, including school administration and external vendors, to finalise event details such as menus, seating plans, and service styles.
  • Oversee event setup and breakdown, ensuring that all elements (decorations, AV equipment) are in place and functioning as needed.
  • Lead the front of house team during events, ensuring smooth service flow and addressing any issues in real-time.
  • Ensure that all health and safety regulations are adhered to during events.
Requirements:
  • Strong leadership and team management skills.
  • Excellent organisational and multitasking abilities.
  • High level of professionalism and customer service orientation.
  • Exceptional communication and interpersonal skills.
  • Ability to work under pressure and handle challenging situations with poise.
What We Offer:

As a Front of House Supervisor with Sodexo, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits and rewards. These include:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle.
  • The Sodexo Discounts Scheme, offering great deals 24/7.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan.
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Full training and full protective uniform supplied.

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