Lead Sales and Operations at Tommy Hilfiger Kids

2 months ago

Bicester, Oxfordshire, United Kingdom PVH Full time

About PVH

PVH Corp. is one of the world's largest apparel companies, owning a portfolio of iconic brands including Tommy Hilfiger and Calvin Klein. We are committed to delivering premium quality and value to consumers worldwide.

The Role: Floor Manager at Tommy Hilfiger Kids & Women's Bicester Village

As a Floor Manager, you will play a vital role in driving exceptional customer service and operational excellence within our Tommy Hilfiger store. You will lead a team of dedicated associates, ensuring they deliver outstanding sales performance while upholding the brand's high standards.

Key Responsibilities:
  • Lead your team to achieve exceptional sales results and profitability targets.
  • Manage all aspects of personnel, product presentation, and merchandising within the store.
  • Communicate sales goals and performance metrics effectively to your team members.
  • Implement best practices in customer service, operational efficiency, and loss prevention strategies.
  • Analyze store performance data and develop action plans for continuous improvement.
  • Collaborate closely with the Store Manager on operational matters and competitor analysis.
Ideal Candidate Profile:

We seek a dynamic and experienced Floor Manager with a proven track record in a premium or luxury retail environment. You possess excellent communication skills, a proactive approach to problem-solving, and a passion for delivering exceptional customer experiences.

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