Flagship Store Director

5 days ago


London, Greater London, United Kingdom Bloom Search International Full time

We are seeking a highly skilled and experienced Store Manager to lead our new London flagship store for a luxury fashion and accessories brand. This prestigious brand is known for its exceptional customer service and commitment to delivering a world-class retail experience.

As a Store Manager, you will be responsible for creating a warm and engaging environment that showcases the brand's unique style and aesthetic. You will lead a team of sales associates and work closely with the brand's headquarters to ensure that the store is always reflecting the brand's core values and concept standards.

Key Responsibilities:

Customer Engagement:

  • Identify and engage loyal customers to the brand
  • Develop a customer relationship management (CRM) system to track customer interactions and preferences

Leadership and Team Management:

  • Lead a team of sales associates to deliver exceptional customer service and drive sales
  • Develop and implement training programs to enhance team skills and knowledge

Business Performance:

  • Drive sales and revenue growth through effective merchandising and visual display
  • Monitor and analyze sales data to identify trends and opportunities for improvement

Brand Representation:

  • Ensure that the store is always reflecting the brand's core values and concept standards
  • Build strong relationships with sister stores and headquarters to ensure seamless communication and collaboration

Continuous Improvement:

  • Identify opportunities to improve store operations and implement changes to drive efficiency and effectiveness
  • Stay up-to-date with industry trends and best practices to ensure that the store is always at the forefront of retail innovation


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