Flagship Store Director
5 days ago
We are seeking a highly skilled and experienced Store Manager to lead our new London flagship store for a luxury fashion and accessories brand. This prestigious brand is known for its exceptional customer service and commitment to delivering a world-class retail experience.
As a Store Manager, you will be responsible for creating a warm and engaging environment that showcases the brand's unique style and aesthetic. You will lead a team of sales associates and work closely with the brand's headquarters to ensure that the store is always reflecting the brand's core values and concept standards.
Key Responsibilities:
Customer Engagement:
- Identify and engage loyal customers to the brand
- Develop a customer relationship management (CRM) system to track customer interactions and preferences
Leadership and Team Management:
- Lead a team of sales associates to deliver exceptional customer service and drive sales
- Develop and implement training programs to enhance team skills and knowledge
Business Performance:
- Drive sales and revenue growth through effective merchandising and visual display
- Monitor and analyze sales data to identify trends and opportunities for improvement
Brand Representation:
- Ensure that the store is always reflecting the brand's core values and concept standards
- Build strong relationships with sister stores and headquarters to ensure seamless communication and collaboration
Continuous Improvement:
- Identify opportunities to improve store operations and implement changes to drive efficiency and effectiveness
- Stay up-to-date with industry trends and best practices to ensure that the store is always at the forefront of retail innovation
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