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Community Support Specialist
2 months ago
We are seeking a highly motivated and compassionate Community Support Specialist to join our team at Devon Partnership NHS Trust. As a key member of our multi-disciplinary team, you will play a vital role in supporting individuals with mental health needs in their own homes and community settings.
Key Responsibilities- Communication and Working Relationship Skills
- Develop and maintain effective relationships with service users, carers, and other professionals to ensure seamless care coordination.
- Communicate complex information in a clear and concise manner, taking into account individual needs and preferences.
- Participate in and support positive interventions and planned activity programs to improve service users' quality of life and mental state.
- Foster and maintain good working relationships with community teams, health and social care workers, and other stakeholders.
- Analytical and Judgemental Skills
- Assess and manage risk in conjunction with qualified staff, ensuring the safety and well-being of service users.
- Take part in health and safety matters as appropriate, adhering to Trust policies and procedures.
- Use community resources effectively to support service users' needs.
- Planning and Organisational Skills
- Plan and prioritize your own workload, maintaining accurate records of all activities.
- Liaise with other agencies to support the delivery of care, ensuring seamless coordination.
- Attend meetings and other formal/informal communication events as directed by the team leader.
- Responsibility for Patient/Client Care, Treatment, and Therapy
- Independently or jointly monitor service users' mental health, ensuring their safety and well-being.
- Monitor mental health through observations and report changes to qualified staff, ensuring the care plan remains up-to-date.
- Assist in addressing identified needs related to basic health, diet, hygiene, and sleep.
- Promote Independence and Recovery
- Recognize signs of abuse and know procedures to follow to escalate concerns.
- Participate in and support positive interventions and planned activity programs to improve service users' quality of life.
- Record contacts, interventions, and observations on the electronic care record, seeking professional validation as needed.
- Responsibility for Policy and Service Development Implementation
- Comply with all DPT policies, protocols, and procedures relevant to the role.
- Report any observed incidents of unprofessional behavior, accidents, or untoward occurrences.
- Participate professionally in service development and proposed service changes.
- Responsibility for Finance, Equipment, and Other Resources
- Assist in maintaining safety and security of the environment.
- Help maintain cleanliness and tidiness of the environment, including equipment.
- Be aware of counter-fraud procedures and adhere to Trust policies on financial issues.
- Responsibility for Human Resources, Supervision, Training, HR Advice, and Management
- Work under daily supervision from a mental health practitioner, supporting service users in their own homes and community settings.
- Participate in regular supervision and annual appraisal, adhering to Trust policy.
- Responsibility for Information Resources and Administrative Duties
- Maintain up-to-date electronic records in a timely and accurate manner.
- Regularly access email and other information through the Trust's intranet.
- Maintain confidentiality of information, adhering to Trust policies and local protocols.
