Clinical Nurse Specialist

1 month ago

London, Greater London, United Kingdom Royal Trinity Hospice Full time
Palliative Care Specialist - Triage and Referral Management

We are seeking an experienced and skilled Palliative Care Specialist to join our team as a Triage and Referral Manager. As a key member of our First Contact team, you will play a vital role in receiving and managing referrals made to our hospice, ensuring timely and effective care for patients and their families.

Key Responsibilities:
  • Receive and triage incoming referrals, assessing patient needs and determining the appropriate level of care required.
  • Utilize agreed resources and guidelines to effectively assess, prioritize, advise, schedule patient care management, or refer patients when necessary to other appropriate health and social care agencies.
  • Manage all aspects of the referral system to the hospice, identifying appropriateness, urgency, and level of priority.
  • Work collaboratively with internal and external partners to support the coordination and management of patients referred to the hospice, ensuring care is planned to meet individualized and dynamic needs.
  • Use assessments and interventions as opportunities to train, coach, and mentor clinical staff and visitors to the hospice about specialist palliative care practice.
Requirements:
  • Registered Nurse with bachelor's degree level training in palliative/end of life care or related subject and extensive experience working within a specialist palliative care field.
  • Advanced assessment skills.
  • Critical Thinking Skills.
  • Able to demonstrate knowledge of disease trajectories and treatment effects.
  • Advanced Communication skills.
  • Enthusiasm and a flexible attitude to working.
  • Ability to work autonomously and as part of a team.
Benefits:
  • We match Agenda for Change/NHS terms and conditions for maternity, paternity, and long-term sickness pay.
  • Length of service for those joining directly from another CQC regulated organization (NHS, social care, hospice) is recognized in annual leave, maternity, paternity, and long-term sickness pay.
  • A pension scheme is offered with employer contributions of up to [insert percentage].
  • A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu).
  • Cycle to work scheme and interest-free season ticket loans available.
  • Free eyesight test for DSE users and a contribution towards the cost of glasses.
  • 25% store discount in Trinity shops.
  • Life assurance cover.
  • Lots of opportunities to attend exciting and high-profile events, staff lottery to attend our regular biannual Gala dinner, participating in Royal visits, and the annual summer garden party.
  • Regular ballots for donated free tickets and prizes.
  • Access to courses of free counseling.

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion, or belief. We pride ourselves on being an inclusive organization that encourages and supports diversity in all its forms.

We encourage and welcome applications from people of all backgrounds.

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