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Account Manager

2 months ago

marlow, United Kingdom Leap Talent Full time

About Leap Talent

We're a vibrant and innovative integrated creative agency, proud to have earned the Great Place To Work CertificationTM for our commitment to creating an outstanding employee experience. Our forward-thinking and supportive client services team provides a family-friendly culture, never lets you work on your birthday, whisks you away annually (as a thank you), and offers a self-improvement budget to further your skills and development.

Job Description

As a key member of our client services team, you'll be the point of contact for your clients, from understanding briefs to building valued relationships that grow and flourish. You'll be responsible for managing branding and digital projects, scoping work, collaborating with the design studio to seamlessly plan workflow, and ensuring the smooth and efficient delivery of projects on time, on brief and within budget.

Responsibilities

  • Manage campaigns and projects from brief to completion
  • Day-to-day client communication and liaison, providing feedback and managing expectations
  • Write client proposals and define the creative brief, deliver briefs to the studio, quality check completed work, and provide feedback on creative against the brief
  • Work closely with internal teams including Design, Digital and Copy
  • Plan workflow - project manage and plan workload through the studio, and build realistic project plans that enable deadlines to be met
  • Manage and take responsibility for the profitability of client's accounts through effective financial planning and monthly invoicing

About You

You're currently an Account Manager or Project Manager, with agency-side experience, working on print and digital projects and campaigns, seeking your next challenge. We're looking for someone who is passionate about delivering exceptional client service and has a proven track record of managing successful projects.

Benefits

We offer a generous starting salary (dependent on experience), 23 days holiday PLUS never work your birthday, private healthcare (incl. dental and optical cover), company profit share scheme, hybrid working, regular events and socials (incl. annual 5 days paid-for professional development, opportunities to grow and progress, beer fridge, pool table and eco-friendly studio space.

The agency is based near Marlow (close to train links) and offers hybrid working.