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Sales Operations Analyst
2 months ago
About NETSCOUT:
NETSCOUT Systems, Inc. is a leading provider of real-time performance management and cybersecurity solutions for global networks. Our mission is to protect the world's essential organizations from network disruptions, enabling them to solve complex challenges and ensure a secure digital transformation.
As a Guardian of the Connect World, we're an elite team of innovators and problem solvers tackling the world's most pressing network challenges. With offices across the globe, we serve the Global 5000 enterprise community, government agencies, and telecommunications service providers.
Job Summary:
The Sales Operations Analyst is a critical role responsible for maintaining data integrity, user adoption, and providing actionable analytics to leadership. This position owns the tool, ensuring accurate data, daily user support, project management, training, and system security.
Key Responsibilities:
- Data Integrity: Maintain data accuracy in the tool, including customer master data quality, product integrity, duplicate record management, opportunity quality control, and reporting.
- Daily User Support: Manage the central support mailbox for over 650 users, escalate issues, and provide training for new hires.
- Project Management: Gather business requirements, work with the manager to formulate solutions, and drive operational improvements.
- Lead Management: Assist the marketing team with lead routing and visibility issues, and prepare annual lead routing rules.
Requirements:
- Bachelor's degree in business, finance, or a related field.
- Minimum 3-5 years of experience in sales analytics or sales operations.
- At least 2 years of experience required.
- Finance experience is a plus.
- Quick learner with excellent computer application skills and the ability to learn new applications.
- Strong planning and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Strives for results and drives for contribution.
- Strong interpersonal and communication skills, both oral and written.
Preferred Qualifications:
- Certification is preferred.
NETSCOUT is an Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability, or protected veteran status.
NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.
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