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Client Management Executive
2 months ago
We are seeking a seasoned professional to lead our property services and maintenance operations across the Southwest portfolio. As Assistant Director of Repairs and Maintenance, you will oversee a large multi-disciplinary team, ensuring customer-focused, cost-effective, and safe service delivery.
Key Responsibilities:- Lead and manage a large team, including in-house staff and external contractors, to deliver exceptional results.
- Oversee significant budgets, ensuring compliance with financial procedures and value for money.
- Drive improvement programs, ensuring they meet performance targets and enhance customer satisfaction.
- Build and maintain strong relationships with stakeholders, aligning efforts with corporate objectives.
- Ensure all operations comply with relevant health, safety, and environmental regulations.
- Proven experience leading customer-focused teams in large maintenance organizations.
- Strong financial management skills with the ability to forecast and manage budgets effectively.
- Strategic thinker with a track record of delivering innovative solutions.
- Knowledge of regulatory compliance, particularly in health, safety, and environmental areas.
- Proven ability to deliver excellent customer service in complex environments.
This is an exciting opportunity to make a meaningful impact on the lives of our tenants, while advancing your career with a forward-thinking organization.
