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Service and Support Coordinator
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About Gateway Health Services Inc.
We are a dynamic and growing healthcare organization that values our employees and strives to create a positive work environment. Our unique culture is built on the principles of teamwork, respect, and a commitment to excellence.
Job Summary
We are seeking a highly skilled and customer-focused Service and Support Coordinator to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional service to our clients, visitors, and internal stakeholders.
Key Responsibilities
- Client Care and Personal Service: Deliver the highest level of client care and personal service to all visitors, clients, and internal stakeholders.
- Reception and Administrative Support: Provide administrative support, including reception duties, meeting room bookings, and switchboard services.
- Events Hosting: Host events and ensure a warm welcome for clients and visitors.
- Communication and Interpersonal Skills: Develop and maintain effective relationships with clients, visitors, and internal stakeholders through excellent communication and interpersonal skills.
- Problem-Solving and Adaptability: Demonstrate a proactive and flexible approach to problem-solving and adapt to changing situations.
Requirements
- Excellent Communication Skills: Possess excellent communication skills, both written and verbal.
- Attention to Detail: Demonstrate exceptional attention to detail and a commitment to accuracy.
- Customer Service Experience: Have previous experience in a customer service role or front-of-house position.
- Flexibility and Adaptability: Be flexible and adaptable, with a willingness to work varied shifts and respond to changing situations.
What We Offer
- Competitive Salary and Benefits Package: A competitive salary and benefits package, including pension contributions, life insurance, and enhanced annual leave.
- Training and Development Opportunities: Access to our Training Academy, providing excellent training and development opportunities for our people.
- Employee Recognition and Rewards: A Recommend a Friend Bonus Scheme and 24-hour personal helpline for employees, providing counseling and information services.
- Discounts and Benefits: Access to Choices, our discounts and benefits platform, offering fabulous savings for thousands of high street retailers, hotels, cinemas, and more.
