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Housing Assistant

2 months ago


Manchester, United Kingdom Southway Housing Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Housing Assistant to join our Housing Management and Support Service. As a key member of our team, you will provide administrative support to our Housing Management team, ensuring the smooth operation of our tenancy management processes.

Key Responsibilities
  • Provide administrative support to the Housing Management team, including data entry, document preparation, and filing.
  • Assist with tenancy management tasks, such as processing applications, maintaining records, and communicating with tenants.
  • Develop and maintain effective relationships with colleagues, tenants, and other stakeholders to ensure excellent customer service.
  • Work collaboratively with the team to achieve goals and objectives, prioritizing tasks and managing workload effectively.
  • Use Microsoft Office and equivalent software to complete tasks accurately and efficiently.
Requirements
  • Excellent verbal and written communication skills.
  • Experience of providing a customer-facing service in a busy environment.
  • Ability to work effectively in a team and prioritize tasks.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and equivalent software.
About Us

Southway Housing Trust is a community-based, not-for-profit housing organization committed to providing excellent services to our tenants and the communities we serve. We are inspired by our communities and care about the people who live in our homes and the neighborhoods we work in.

What We Offer
  • A competitive salary and excellent contributory pension scheme.
  • A 35-hour week and 25 days holiday, increasing to 30 days.
  • A friendly and positive work environment with opportunities for professional development.