Front of House Assistant

2 weeks ago


Manchester, United Kingdom MSV Housing Group Full time
Job Title: Front of House Assistant

We are seeking a highly organized and customer-focused individual to join our team as a Front of House Assistant at our Manchester Foyer. As the first point of contact for residents, visitors, and support services, you will play a vital role in ensuring the smooth operation of our front desk and administrative functions.

Key Responsibilities:

  • Meet and greet visitors, residents, and support services in a professional and welcoming manner.
  • Carry out a range of reception and administrative duties to support the effective and efficient delivery of services.
  • Provide excellent customer service and support to residents, visitors, and colleagues.
  • Handle money and maintain accurate records.
  • Prepare meeting rooms for conferences, training, and events.
  • Undertake inspections and support the Foyer's Young Persons Support Workers.

Requirements:

  • Excellent communication, administrative, and clerical skills.
  • Ability to multitask and be flexible in your approach to work.
  • Reliability and enthusiasm about working with young people.
  • Strong organizational skills and a 'can-do' attitude.
  • Customer-first approach with a good knowledge of IT.

What We Offer:

  • 33 days holiday per year plus bank holidays, and a holiday buy scheme.
  • Company pension scheme with up to 10% matched contributions.
  • Company-funded access to a health cash plan.
  • Enhanced sick pay with up to 3 months full pay and 3 months half pay.
  • Health and wellbeing support, including an employee assistance programme and free counselling.
  • Learning and development opportunities to support your career growth.

About MSV Housing Group:

We are a leading provider of supported housing and services for young people and vulnerable adults. Our mission is to empower individuals to achieve their full potential and live fulfilling lives. We are committed to safeguarding and promoting the welfare of our residents and colleagues.


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