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Telecare Control Centre Operative
2 months ago
We are seeking a skilled and compassionate Control Centre Operative to join our team at Connaught Resourcing. As a Telecare Control Centre Operative, you will play a vital role in providing high-quality support to vulnerable individuals who live independently.
Key Responsibilities:- Monitor and respond to incoming Telecare calls, ensuring timely and effective assistance to service users.
- Liaise with clients, staff, and external agencies to provide seamless support and resolve any issues that may arise.
- Develop a keen understanding of assistive technology and its role in facilitating independent living.
- Work collaboratively with colleagues to ensure the highest level of service delivery.
- Previous experience in a similar role or a related field is desirable.
- Strong communication and interpersonal skills, with the ability to work effectively with vulnerable individuals.
- A passion for helping others and a commitment to delivering exceptional customer service.
- Full training will be provided, and a SIA licence is required.
Connaught Resourcing operates as an Employment Business and an Employment Agency, committed to equal opportunities and cultural diversity. We will carry out background checks, including referencing and DBS Disclosure, as part of our recruitment and selection procedures.
