IT Support Specialist
3 weeks ago
Hybrid | Bristol | £32k- £37k
SR2 is seeking a skilled IT Support Specialist to join a dynamic fintech organization.
This role is pivotal in delivering exceptional support to both internal teams and clients, with direct reporting to the Head of Technology.
Key Responsibilities:
- Assist staff through remote and on-site support channels.
- Provide technical assistance for both hardware and software solutions.
- Manage the setup and configuration of Windows and Mac OS workstations.
- Demonstrate a strong understanding of operating systems, including Windows and Mac OS.
- Possess in-depth knowledge of directory services such as Microsoft Active Directory or JumpCloud.
- Utilize a service desk ticketing system effectively (e.g., JIRA).
Benefits:
- Annual performance bonus.
- Approximately 25 days of annual leave plus public holidays, including a day off during your birthday month and a flexible Christmas closure.
- Enhanced parental leave options.
For additional information regarding the company, job specifications, and comprehensive benefits package, please submit your CV, and a representative from SR2 will reach out to suitable candidates.
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