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Sales Professional
2 months ago
About the Role
We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group PLC. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences across our developments in the South West region.
Key Responsibilities
- Proactively seek out prospective sales opportunities and follow up with leads to optimize business outcomes.
- Create and deliver engaging sales pitches and tours of our show homes and developments.
- Negotiate with customers to ensure the best sales outcomes for the business.
- Utilize technology to innovate and generate sales in various market conditions.
- Effectively manage appointments with pre-booked customers, ensuring timely and effective interactions.
- Maintain detailed knowledge of build progress, plot availability, and upcoming developments through effective communication with the onsite Build Manager and team.
- Proactively manage and follow the sales process and customer journey, ensuring every customer contact is recorded on the relevant CRM system and in line with GDPR.
- Implement the Company's commitment to delivering exceptional customer service by advocating the customer journey and consistently exceeding customer expectations.
- Work collaboratively as a member of the sales team, demonstrating effective team working skills.
- Provide excellent customer service, ensuring customers are informed and updated on the progress of their purchase.
- Respond to cancellations, making every effort to 'save' and renegotiate reservations as necessary.
- Maintain detailed knowledge of relevant purchase assistance schemes and alternative developments.
- Conduct competitor analysis as determined by the Sales Manager.
- Perform daily tasks required for each development, including green space review, presentation, and website review.
- Take responsibility for all company property and equipment across each site.
About Us
Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.
We're proud of our unmatched portfolio of brands, including Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're committed to creating a culture that sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process.
