Product Specialist

1 month ago


Sheffield, Sheffield, United Kingdom Sopra Banking Software Full time
About the Role

We are seeking a highly skilled Product Consultant to join our team at Sopra Banking Software. As a Product Consultant, you will play a key role in implementing and supporting our mortgage and savings solutions from pre-sales through to go live, and beyond.

Your primary responsibility will be to understand the clients' current and target business processes, then help to refine their requirements and deliver the solution proposition. This will involve working closely with senior colleagues, product managers, and development teams to deliver solutions and highlight functionality gaps.

Key Responsibilities
  1. Subject Matter Expert: You will be a subject matter expert in SBS products, recommending product or business solutions within your discipline.
  2. Client Needs Analysis: You will understand the needs of the client and proactively offer assistance within the scope of the projects, defining and documenting configuration requirements and associated technical solutions.
  3. Software Configuration: You will implement software configuration in line with client requirements, working with senior colleagues, product managers, and development teams to deliver solutions and highlight functionality gaps.
  4. Data Model Consultancy: You will consult on underlying data model, with the ability to carry out field mapping activities in relation to external integrations and APIs.
  5. Knowledge Transfer: You will follow defined consultancy methodology ensuring consistency and traceability of approach, and knowledge transfer to both customers and colleagues in order to share product information and best practice.
Requirements

We are interested in hearing from you if you have most of the following attributes:

  • Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector.
  • Experience of working on large scale data and systems migration projects.
  • Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations.
  • Good working knowledge of relational databases, including SQL (Oracle an advantage).
  • An understanding of APIs, Web services and Cloud technologies.

It would be advantageous to have a good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice.

What We Offer

We offer a hybrid working model, a market competitive salary, and our excellent rewards and benefits schemes including:

  • 25 days holiday with an option to buy up to 5 more.
  • 6% employer pension contribution.
  • Private medical insurance.
  • Critical illness cover.
  • Health cash plan.

We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department.

At Sopra Banking Software, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.



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