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Product Specialist
2 months ago
We are seeking a highly motivated and personable Product Specialist to join our dynamic team at Accora. As a Product Specialist, you will play a crucial role in empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome.
Key Responsibilities- Carry out seating assessments in the North of England via home visits, care homes, and hospitals with assessment chairs (including bariatric chairs) and beds as required.
- Conduct demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers.
- Manage your diary to facilitate client visits and assessments.
- Manage the stock you hold to facilitate scheduled jobs in your diary.
- Assist colleagues with upstairs deliveries of chairs/beds.
- Complete required administrative work, including following up on quotations and recording assessment outcomes.
- Ensure that all clients are receiving an excellent level of customer service from Accora.
- Maximise sales activity by supporting the sales team when required.
- Help develop new areas of business.
- Maintain and continually improve relationships with existing clients, particularly with key contacts.
- Participate in product development, providing feedback to aid with the launch of new products.
- Regular video conferences with head office.
- Regular face-to-face meetings at head office – usually every 6 months.
- Retail and maintain demonstration equipment in good condition.
- Adhere to relevant quality and regulatory requirements at all times.
- Complete company training, including health and safety training, on time and to your best ability.
- Maintain excellent levels of personal appearance and hygiene at all times.
- Qualification to A-level standard or equivalent.
- Relevant product and industry knowledge.
- Sales experience.
- Experience working alone.
- Face-to-face customer experience.
- Effective and confident communication skills, with an excellent level of English.
- Ability to work effectively both individually and in a team.
- Ability to use initiative in a variety of challenging situations.
- Good ICT skills, to facilitate CRM activities including phone calls, events, and emails.
We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability, or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.
Benefits- £42,000 base salary + competitive uncapped bonus structure.
- Realistic first year £47k OTE.
- Company van, phone, and laptop provided.
- Annual leave: 25 days per year + public holidays.
- Private medical healthcare cover.
- Training and development opportunities.
