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Store Leadership Position

2 months ago


Otley, Leeds, United Kingdom Pavers Shoes Full time
About the Role

We are seeking a motivated and customer-focused individual to join our Pavers team as a Supervisor in Otley. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Support the management team in the day-to-day running of the store, including coaching and developing the team to achieve sales targets and excellent customer service.
  • Deliver consistently high levels of customer service, providing expert advice on shoe care and accessories to complement customers' needs.
  • Be self-aware, questioning, learning, and taking responsibility for yourself and the performance of your store alongside the management team.
  • Live and breathe Pavers DNA, leading by example and embodying our values.
What We Offer
  • A competitive hourly rate of £12.10, increasing to £12.35 per hour upon completion of the required retail induction PaSS stages.
  • A generous Staff Discount scheme, some of which can be shared with family and friends.
  • Holiday entitlement that increases with service.
  • Company Contribution Pension.
  • Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme.
  • Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
  • Access to wellbeing and financial support through RetailTRUST.
Requirements
  • Good availability, including weekend and weekday working.
  • Ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to adapt to changing priorities and deadlines.