Technical Support Specialist

1 month ago

Southampton, Southampton, United Kingdom The Access Group Full time
Site Support Engineer - Southampton Based

We're seeking a skilled professional to join our team at The Access Group, who shares our passion for delivering exceptional customer experiences and driving business growth.

We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. Our comprehensive benefits package includes a competitive salary, 25 days' holiday, and a matched pension scheme, as well as opportunities to accelerate your career through our success plan.

This role is a critical point of contact for our clients and users, providing technical IT support and guidance. If you're an experienced Onsite or Field Service Engineer with a passion for delivering first-class technical support, this is an excellent opportunity to progress your career.

Key responsibilities include:

  • Conducting site inspections and feasibility studies to identify technical solutions
  • Providing technical support and advice to clients and users
  • Handling technical functions, including testing equipment, repairs, and supporting engineering projects
  • Troubleshooting operating system, hardware, and application issues on desktop devices
  • Documenting all work thoroughly in our ITSM solution and updating the Service Desk system with status, workaround, and resolution details

Requirements include:

  • PC technology experience – Windows OS (W10 and newer), and MS Office
  • Experience in supporting and configuring desktop devices in distributed environments
  • Understanding of Citrix Environments, M365 (Apps, InTune, Azure, ASR, AMD), Windows Server Environments, and ITIL Framework
  • Experience with mobile devices and technologies, as well as commercial hardware from major vendors (Dell, Cisco, HP, Palo Alto)

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA, and Asia Pacific. We help over 100,000 customers across commercial and non-profit sectors become more productive and efficient through our Access Workspace solution.

  • Technical Support Specialist

    1 week ago

    Southampton, Southampton, United Kingdom WHD Consulting Ltd. Full time

    Job Title: Technical Support SpecialistAt WHD Consulting Ltd., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global customers. Your primary duties will include monitoring group email queues, responding to customer issues, and...

  • Technical Support Specialist

    4 days ago

    Southampton, Southampton, United Kingdom Spectrum It Recruitment Limited Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team at Spectrum IT Recruitment Limited. As a Technical Support Specialist, you will be responsible for providing technical support to external customers, resolving incidents, problems, and requests in a timely and efficient manner.Key...

  • Technical Catering Specialist

    1 week ago

    Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionWe are seeking a skilled Technical Catering Specialist to join our team at Rise Technical Recruitment Limited. As a Field Service Engineer, you will be responsible for providing specialist training and overtime while covering a local area.Key Responsibilities:Providing technical support and training to clients in the commercial catering...

  • Technical Support Specialist

    1 month ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleLloyd's Register is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to internal and external clients.Key ResponsibilitiesProvide technical support and guidance to internal and external clientsConduct assessments and...

  • Technical Support Specialist

    1 month ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleLloyd's Register is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to internal and external clients.Key ResponsibilitiesProvide technical support and guidance to internal and external clientsConduct assessments and...

  • Technical Support Specialist

    2 weeks ago

    Southampton, Southampton, United Kingdom Lloyd's Register Group Full time

    Job Title: Service/Technical Support AssistantJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register Group. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered to the highest...

  • Technical Support Specialist

    2 months ago

    Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Job Summary:Endeavour Recruitment Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone,...

  • Technical Support Specialist

    2 months ago

    Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Job Summary:Endeavour Recruitment Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone,...

  • Technical Field Service Specialist

    2 weeks ago

    Southampton, Southampton, United Kingdom Rise Technical Recruitment Full time £35,000 - £45,000

    Job Summary:As a Technical Field Service Specialist with Rise Technical Recruitment, you will be responsible for the installation, repair, and maintenance of state-of-the-art equipment in a commercial catering environment. This role requires a hands-on engineer with a strong background in commercial catering or a similar field, seeking specialist training...

  • Technical Support Specialist

    3 weeks ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered to the highest standards.Key ResponsibilitiesProvide technical support...

  • Technical Support Specialist

    3 weeks ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered to the highest standards.Key ResponsibilitiesProvide technical support...

  • Technical Support Specialist

    3 weeks ago

    Southampton, Southampton, United Kingdom Lloyd's Register Group Full time

    Job Title: Service/Technical Support AssistantAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Lloyd's Register Group. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered...

  • Technical Support Specialist

    3 weeks ago

    Southampton, Southampton, United Kingdom Lloyd's Register Group Full time

    Job Title: Service/Technical Support AssistantAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Lloyd's Register Group. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered...

  • Technical Support Specialist

    1 month ago

    Southampton, Southampton, United Kingdom Umbrella Functional Consulting & Support Team Full time

    About The RoleWe are actively building diverse teams and welcome applications from everyone.Job SummaryAs a Distributed Support Engineer, you will be responsible for providing technical support to our clients, including repair, diagnosis, and replacement of PC's, Laptops, Printers, Servers, and retail equipment.Key ResponsibilitiesPerform desk-side support...

  • Technical Support Specialist

    1 month ago

    Southampton, Southampton, United Kingdom Umbrella Functional Consulting & Support Team Full time

    About The RoleWe are actively building diverse teams and welcome applications from everyone.Job SummaryAs a Distributed Support Engineer, you will be responsible for providing technical support to our clients, including repair, diagnosis, and replacement of PC's, Laptops, Printers, Servers, and retail equipment.Key ResponsibilitiesPerform desk-side support...

  • Technical Support Specialist

    2 weeks ago

    Southampton, Southampton, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at a fast-growing technology company. As a Second Line Engineer, you will provide exceptional technical support to our expanding customer base, resolving issues and collaborating with other teams to enhance service delivery.Key Responsibilities:Providing technical support to...

  • Technical Support Specialist

    2 weeks ago

    Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Are you looking for a challenging career opportunity in the IT sector? Our client, a leading provider of technology solutions, is seeking a Technical Support Specialist to join their team in Southampton. The successful candidate will be responsible for providing first-line technical support to customers, resolving issues and improving customer...

  • Technical Support Specialist

    4 weeks ago

    Southampton, Southampton, United Kingdom Lloyd's Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a key member of our Fleet Services department, you will be responsible for providing technical support and advice to internal and external clients.Key ResponsibilitiesPerform assessments and provide specialist advice for service delivery,...

  • Technical Support Specialist

    4 weeks ago

    Southampton, Southampton, United Kingdom Lloyd's Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a key member of our Fleet Services department, you will be responsible for providing technical support and advice to internal and external clients.Key ResponsibilitiesPerform assessments and provide specialist advice for service delivery,...

  • Technical Support Specialist

    2 weeks ago

    Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Endeavour Recruitment Solutions is seeking a skilled Technical Support Specialist to join their team in Southampton. The ideal candidate will have a strong background in problem analysis and problem solving, with excellent attention to detail and the ability to work in a pressurised environment.The successful candidate will have a good understanding of SLAs...