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Reward Partnership Manager
2 months ago
We are seeking a highly skilled and experienced Reward Partnership Manager to join our team at BI WORLDWIDE.
Job SummaryThe Reward Partnership Manager will be responsible for building and maintaining relationships with global suppliers to ensure the best products and pricing are available for our online rewards range. This role will involve working with a global network of 70+ suppliers, analyzing data to inform purchasing decisions, and developing a strong knowledge and understanding of the Rewards marketplace.
Key Responsibilities- Compile and analyze data to inform purchasing decisions and ensure a commercially viable range of merchandise at competitive prices.
- Build and maintain relationships with suppliers to negotiate, service agreements, and performance reviews to ensure excellent quality of service and adherence to SLAs and KPIs.
- Work with internal stakeholders to develop compelling reward propositions and assist with client requests for product proposals and pricing.
- Support the Finance department with invoicing queries and lead the operational implementation of new Reward supplier/offering from brief to launch.
- Proactively suggest process improvements to increase efficiency and effectiveness of service and identify and implement Reward Product enhancement opportunities.
- Accountable for driving the timely resolution of any reward/supplier issues.
- Provide training to internal stakeholders on selling and operating the rewards products.
- Input into the technical development of the reward products and systems.
- Maintain a working knowledge of external factors such as legislation, trademarks, and taxation and implement any changes as required.
- Source new suppliers to improve upon the existing range.
- Actively seek pertinent information regarding competitor products, pricing, and marketing strategies and tactics wherever possible.
- Support profitability and redemption targets as set by the company.
- Extensive experience in an online retail, buying, or range management role.
- Experience of international product propositions, product range specification, and negotiation in an online retail or B2B or drop shipping environment is a bonus.
- Ability to work with minimal guidance and in partnership with other team members.
- Comfortable working in a multicultural department with global internal stakeholders and global suppliers.
- Ability to work and lead in cross-functional teams.
- Strong supplier relationship management.
- Previous experience of working with and using data and databases to present and support decision-making processes and commercial business updates.
- High level of commercial awareness.
- Ability to influence with strong negotiation skills.
- Good analytical skills with strong attention to detail.
- Excellent interpersonal and communication skills with the ability to converse with all levels of stakeholders.
- Confident, positive, results-driven, with a can-do attitude.
- Self-starter and 'closer' of projects.
- Troubleshooting and decision-making skills.
- Multi-tasking skills with the ability to work in a high-pressure, fast-paced dynamic environment with changing priorities.
- Excellent Word, PowerPoint, and Excel skills.
- Excellent command of the English language (spoken as well as written). Other languages are a bonus but not essential.
- Full driver's license.
