Domiciliary Care Service Manager

3 weeks ago


Consett, Durham, United Kingdom Medsolve Full time
About the Role

Medsolve is seeking a highly skilled and experienced Domiciliary Care Registered Manager to join their team on a permanent basis. As a key member of the Senior Management Team, you will be responsible for ensuring the effective management of the Home Care Service, providing high-quality social care, and promoting service users' independence.

The successful candidate will have previous experience and knowledge of Home Care, with a strong understanding of CQC regulations, Local Authority Quality Band Assessments, and GDPR. They will be responsible for ensuring compliance with regulated activities, maintaining a strong knowledge of staff well-being, and promoting a safe working environment.

Key Responsibilities
  • Ensure overall operational management and compliance of all care delivery practices, procedures, and regulatory requirements.
  • Carry out audits of the service and develop action plans for improvement.
  • Maintain a strong knowledge and understanding of CQC regulations, Local Authority Quality Band Assessments, and GDPR.
  • Ensure all staff work in a safe manner and maintain an awareness of staff well-being.
  • Ensure the highest standards of Health & Safety.
  • Develop and maintain strong relationships with all staff to promote engagement, team-working, and commitment.
  • Oversee staff recruitment and ensure regular supervisions are carried out.
  • Identify and monitor development and training needs.
  • Conduct performance monitoring and appraisals of direct reporting staff.
  • Meet and liaise with regulators, local councils, businesses, and other professional organisations to ensure strong communication and working relationships.
Requirements
  • Previous experience and knowledge of Home Care is essential.
  • Hold a full driving licence and have access to a car.
  • Strong I.T skills.
  • Strong communication and customer service skills.
  • Experience of managing a busy workload.
  • Ability to analyse a situation and take decisive action in a timely manner.
  • Previous care experience (+NVQ 5 qualified).

Please note that we do not offer sponsorship.



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