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Hybrid Claims Support Specialist

2 months ago

Chandler's Ford, United Kingdom Talent Sure Recruitment Limited Full time
Position Overview:

As a Hybrid Claims Support Specialist, you will play a vital role in assisting customers navigating their motor claims. This position is designed for individuals who are passionate about providing exceptional customer service and are eager to learn in a supportive environment.

Location: Hybrid working model available

Salary: Competitive annual salary with potential for growth

Working Hours: Full-time position with flexible shifts available, including some weekends.

Key Responsibilities:
  • Reach out to clients to provide assistance after a motor incident.
  • Utilize your strong communication abilities to guide clients through the claims process.
  • Establish and maintain positive relationships with third-party vendors to facilitate timely claim resolutions.
  • Make informed decisions to manage costs while ensuring client satisfaction.
  • Excel in a dynamic environment, demonstrating effective problem-solving skills.

Required Skills and Experience:
  • A genuine commitment to helping others.
  • Exceptional communication and interpersonal skills.
  • Ability to influence and motivate others.
  • Strong organizational and time management skills.
  • A positive, adaptable mindset.
  • Previous experience in customer service is advantageous.

Benefits:
  • Competitive pension plan with enhanced employer contributions.
  • Generous holiday allowance with the option to purchase additional days.
  • Regular salary evaluations.
  • Discretionary annual bonus based on individual and company performance.
  • Life insurance coverage at 4 times your salary with options for enhancement.
  • Return-to-work support programs.
  • Flexible benefits package including private medical insurance, health and dental plans, and more.
  • Access to well-being initiatives, including yoga, mindfulness sessions, and social events.

Join a company that values your contributions and offers a supportive work environment.