Current jobs related to Call Centre Support Specialist - Northampton, Northamptonshire - IN n OUT Autocentres

  • Call Centre Administrator

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Abington Medical Centre Full time

    Job SummaryAbington Medical Centre is seeking a skilled Call Centre Administrator to join their team. The successful candidate will be responsible for ensuring the smooth running of the practice and reception/admin service, promoting high practice standards of customer service.Main DutiesHandle a large volume of telephone calls, obtaining and recording...

  • Call Centre Administrator

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Abington Medical Centre Full time

    Job SummaryAbington Medical Centre is seeking a skilled Call Centre Administrator to join their team. The successful candidate will be responsible for ensuring the smooth running of the practice and reception/admin service, promoting high practice standards of customer service.Main DutiesTo handle a large volume of telephone calls, obtain and record accurate...

  • Call Centre Coordinator

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Abington Medical Centre Full time

    Job SummaryAbington Medical Centre is seeking a skilled Call Handler to join their team. The successful candidate will be responsible for ensuring the smooth running of the practice and reception/admin service, promoting high practice standards of customer service.Main DutiesHandle a high volume of telephone calls, obtaining and recording accurate...

  • Call Centre Team Member

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Abington Medical Centre Full time

    Job SummaryAbington Medical Centre is seeking a skilled Call Centre Team Member to ensure the smooth running of the practice and reception/admin service, promoting high practice standards of customer service.Main DutiesHandle a large volume of telephone calls, obtaining and recording accurate information using the provided systems.Communicate with patients...

  • Call Centre Representative

    1 month ago

    Northampton, Northamptonshire, United Kingdom Abington Medical Centre Full time

    About the RoleAbington Medical Centre is seeking a skilled and compassionate Call Handler to join our team. As a Call Handler, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be responsible for handling a high volume of telephone calls, responding to patient inquiries, and ensuring the smooth running...

  • Call Centre Representative

    1 month ago

    Northampton, Northamptonshire, United Kingdom Abington Medical Centre Full time

    About the RoleAbington Medical Centre is seeking a skilled and compassionate Call Handler to join our team. As a Call Handler, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be responsible for handling a high volume of telephone calls, responding to patient inquiries, and ensuring the smooth running...

  • Medical Centre Reception Support Associate

    1 week ago

    Northampton, Northamptonshire, United Kingdom Queensview Medical Centre Full time

    Queensview Medical Centre is seeking a skilled and organized Receptionist to join their dynamic team. The ideal candidate will have a minimum of 1 year of experience in a GP surgery setting and possess excellent communication skills.The successful candidate will be responsible for managing the reception area, handling phone calls, booking appointments, and...

  • Specialist Learning Support Assistant

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are currently recruiting for a full-time SEMH Learning Support Assistant to join our team at a Specialist Primary School in Northampton. The school caters to children aged 4-11 with a range of needs, including SEMH, ASD, ADHD, and moderate learning difficulties.Key ResponsibilitiesSupport pupils with SEMH needs in a challenging but rewarding...

  • Support Specialist

    7 days ago

    Northampton, Northamptonshire, United Kingdom Creative Support Ltd Full time

    {"title":"Job Description","subtitle":"Support Worker Position at Creative Support Ltd","content":"Creative Support Ltd is a not-for-profit provider of care and support to people with a wide range of needs.We are recruiting Support Workers for our community and supported living services in various areas.As a Support Worker, you will provide person-centred...

  • Specialist SEMH Learning Support Assistant

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are currently recruiting for a full-time SEMH Learning Support Assistant to join our team at a Specialist Primary School in Northampton. The school caters to children aged 4-11 with a range of needs, including SEMH, ASD, ADHD, and moderate learning difficulties.Key ResponsibilitiesSupport students with SEMH needs in a challenging but...

  • Technical Support Specialist

    4 days ago

    Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

    We are seeking a skilled Technical Support Specialist to join our Group Security Operations Centre team in Northampton, England.The successful candidate will be responsible for remotely supporting colleagues and third parties with CCTV data requests, assisting in the resolution of technical issues with intruder alarms and CCTV systems, as well as supporting...

  • Specialist SEMH Learning Support Assistant

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a dedicated and passionate Learning Support Assistant to join our team at a Specialist Primary School in Northampton. The school provides a supportive and inclusive environment for children aged 4-11 with a range of needs, including SEMH, ASD, ADHD, and moderate learning difficulties.Key ResponsibilitiesSupporting students with...

  • Specialist SEMH Learning Support Assistant

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are currently recruiting for a full-time SEMH Learning Support Assistant to join our team at a Specialist Primary School in Northampton. The school caters to children aged 4-11 with a range of needs, including SEMH, ASD, ADHD, and moderate learning difficulties.Key ResponsibilitiesSupport students with SEMH needs in a challenging but...

  • Technical Support Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

    Job Title: Technical Support SpecialistLocation: Office-basedJob Summary:We are seeking a highly skilled Technical Support Specialist to join our Group Security Operations Centre team. As a Technical Support Specialist, you will be responsible for remotely supporting colleagues and third parties with CCTV data requests, assisting in the resolution of...

  • Technical Support Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

    Job Title: Technical Support SpecialistLocation: Office-basedJob Summary:We are seeking a highly skilled Technical Support Specialist to join our Group Security Operations Centre team. As a Technical Support Specialist, you will be responsible for remotely supporting colleagues and third parties with CCTV data requests, assisting in the resolution of...

  • Learning Support Assistant

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job OpportunityWe are currently recruiting for a full-time SEMH Learning Support Assistant to join our team at a Specialist Primary School in Northampton. The successful candidate will have a minimum of 1 year's experience working with children and young people with Social, Emotional and Mental Health needs and/or challenging behaviour.Key...

  • Security Operations Centre Support Specialist

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

    Job Title: Service and Support TechnicianLocation: Office-based - Northampton, EnglandJob Summary:We are currently seeking a highly skilled Service and Support Technician to join our Group Security Operations Centre team. As a Service and Support Technician, you will be responsible for remotely supporting colleagues and third parties with CCTV data requests,...

  • Specialist Primary School Teacher

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    We are currently recruiting for a full-time SEMH Teacher to join our team at a Specialist Primary School in Northampton. The school is passionate about supporting its students to develop emotional regulation skills and improve their readiness to learn. The appointed person will be expected to make a real and positive impact to the lives of children who have...

  • Pipelayer Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom PSI Global Specialist Recruitment Full time

    Pipelayer SpecialistWe are currently recruiting for a Pipelayer Specialist to join our team at PSI Global Specialist Recruitment.Key Responsibilities:Laying pipes up to 3m deepRequirements:CSCSConfined SpacesCheckable work referencesMedicalOwn TransportBenefits:£26ph (£260/day)CIS paymentLocation:Work throughout NorthamptonshireDuration:Approx. 4...

  • Administrative Support Professional

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role:Hays Specialist Recruitment Limited is seeking an experienced Administrator to join our team in Northamptonshire. As an Administrator, you will be responsible for providing administrative support to our clients in the education sector.Key Responsibilities:Providing administrative support to our clients in the education sectorAssisting with the...

Call Centre Support Specialist

2 months ago

Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time
Job Description

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.

Key Responsibilities:

  • Manage incoming customer calls and emails, providing timely and effective resolutions to customer inquiries and complaints.
  • Process customer bookings, orders, and payments, ensuring accuracy and attention to detail.
  • Provide recommendations to customers for other goods and services as appropriate, ensuring that our customers receive the best possible service.
  • Update and maintain our internal booking system, ensuring that all customer information is accurate and up-to-date.
  • Assist with customer complaints and feedback, ensuring that all issues are logged and handled in accordance with our company's policies and procedures.
  • Provide ad-hoc support to the Call Centre Manager and central management team as required.
  • Act as an ambassador for IN 'n' OUT Autocentres, ensuring that our customers receive the highest level of service and that our company's values and ethos are upheld.

Requirements:

  • Excellent customer service skills, with the ability to provide timely and effective resolutions to customer inquiries and complaints.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Basic computer skills, with the ability to use our internal booking system and other software applications.
  • Ability to maintain confidentiality and handle sensitive customer information.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a leading company in the automotive industry.
  • A fast-paced and dynamic work environment.
  • The chance to develop your skills and career with a company that values its employees.