Community Liaison Officer
7 days ago
We're seeking a friendly and helpful individual to join our team in our Banbury branch. As a key member of our customer-facing team, you'll play a vital role in supporting a diverse range of customers in a welcoming environment.
The ideal candidate will be at ease with people, able to provide excellent customer service, and possess strong communication skills. You'll be responsible for finding solutions for customers, staying up-to-date with our services and policies, and managing administrative tasks.
Key responsibilities include:
- Providing exceptional customer service and support
- Managing cash transactions and maintaining accurate records
- Handling customer inquiries and resolving issues
- Collaborating with colleagues to achieve team goals
What We Offer
We're proud to offer a range of benefits that support our employees' wellbeing and career development. These include:
- 25 days holiday plus Bank Holidays
- Ability to buy and sell holiday allowance
- Annual pay review
- Personal pension
- Annual Success Share scheme
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- 'My Lifestyle' retail discounts
- Service recognition
About Us
As a mutual organization, we're committed to making a positive impact on the lives of our customers and employees. With over 3,000 colleagues across the UK, we're dedicated to providing excellent service and support to our customers.
We're an equal opportunities employer and welcome applications from diverse candidates. We're passionate about creating a workplace that's inclusive and supportive of all employees.
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