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Head of Solutions Engineering, Americas Theater

2 months ago


London, Greater London, United Kingdom Cervin Full time
About Cervin

Cervin is a leading provider of enterprise automation solutions, empowering organizations to connect their data, applications, and processes efficiently. We're at the forefront of innovation, driving digital transformation for businesses worldwide.

The Role

The Head of Solutions Engineering of the Americas Theater is responsible for shaping the Solutions Engineering strategy, developing technical infrastructure, designing process improvements, leading cross-functional collaboration, driving team leadership, and executing solutions engineering initiatives for our Americas organization.

Key Responsibilities
  1. Lead, mentor, and scale the Solutions Engineering team across AMER, focusing on enablement and continuous learning.
  2. Develop and maintain internal partnerships with the Field Sales, Channel Sales, Partnerships, and Professional Services Organizations.
  3. Engage directly with strategic clients, overseeing discovery, technical demonstrations, and POVs.
  4. Collaborate with Professional Services to ensure smooth transitions post-sales and successful delivery of solutions.
  5. Drive product feedback loops with the Engineering and Product teams to influence the product roadmap and contribute to strategic technology and operations improvements.
  6. Provide detailed perspective from the field on GenAI, integration technology trends, and competitive and customer intelligence.
  7. Use data to understand what's resonating with customers and guide solutions selling strategies.
  8. Create and manage the team's productivity through data-driven insights and KPIs.
  9. Maintain a strong partnership with the CTO and other senior leaders to drive innovation in GenAI and data integration solutions.
  10. Create a collaborative and supportive environment, clearing obstacles for your team to ensure their success.
Requirements
  1. 10+ years of experience in Solutions Engineering, focusing on enterprise software and data integration.
  2. Proven track record in managing and coaching high-performing, senior-level technical teams.
  3. Expertise in cloud computing, data integration, and AI technologies.
  4. Exceptional communication and leadership skills with a positive, collaborative approach.
  5. Experience working closely with Product, Engineering, and Professional Services teams.
  6. Ability to thrive in a fast-paced, evolving environment, with a focus on innovation and customer success.
Why Join Cervin

Cervin is a company that values innovation, customer success, and employee growth. We offer a competitive salary, flexible PTO, comprehensive healthcare, 401(k), FSA, and supplemental insurance. We're committed to creating a collaborative and supportive environment that fosters innovation and customer success.

Perks and Benefits

Cervin offers a range of perks and benefits, including:

  • Competitive salary
  • Flexible PTO
  • Comprehensive healthcare
  • 401(k)
  • FSA
  • Supplemental insurance
  • Paid parental leave
  • Wellness and fitness reimbursements
  • Gym and lunch on site