Customer Solutions Expert

2 days ago


London, Greater London, United Kingdom Entrust Resource Solutions Full time
Senior Customer Engineer

Join a leading provider of data solutions for the pharmaceutical and life sciences industry as a Senior Customer Engineer. With a strong presence in the USA, they are now expanding their EMEA teams and seeking an experienced software engineer to work directly with big pharmaceutical clients.

Key Responsibilities:

  • Provide technical customer support for a cloud-native data platform
  • Address enterprise customer problems with a high degree of responsibility
  • Collaborate with a world-class team in a collaborative and high-performing environment

Requirements:

  • Experience in technical customer support or a related field
  • Proficiency in Python and AWS cloud services
  • Previous customer-facing experience

What We Offer:

  • A fully remote culture with opportunities for career growth
  • An excellent base salary exceeding £100K for experienced candidates
  • A collaborative and high-performing work environment


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