Operational Management Associate

2 weeks ago


Norwich, Norfolk, United Kingdom Aviva Full time
{"Job Title": "Operational Management Associate", "Job Description": "About the Role

We are seeking an Operational Management Associate to join our Personal Lines Claims Planning team. As a key member of our team, you will be responsible for updating and maintaining a 12 to 18 month rolling capacity plan to support Aviva PL Claims resource strategy.

Key Responsibilities
  • Update and maintain a 12 to 18 month rolling capacity plan to support Aviva PL Claims resource strategy.
  • Understand key demand drivers, using past trends and events combined with business insight to predict future demands/resource requirements.
  • Analyse supply data and update assumptions to predict available resource.
  • Present assumptions and resource requirements in monthly assumption reviews to relevant stakeholders.
  • Support key stakeholders across PL Claims by contributing to an operation that improves year on year (efficiency, customer, value), by identifying and communicating insight relating to resource planning.
  • Build and maintain relationships.
  • Work alongside the Demand and Performance team and consider the annual budget when making resource recommendations.
Requirements
  • Strong stakeholder management.
  • Excellent eye for detail.
  • Understanding of capacity planning process.
  • Strong user of Excel and PowerPoint.
  • Ability to analyse and understand complex data.
About Aviva

Aviva is a leading insurance company that values diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. We offer flexible working arrangements and consider all forms of flexible working, including part-time and job shares.

We are an equal opportunities employer and welcome applications from all backgrounds and experiences. If you have a disability and require any reasonable adjustments to be made during the application process, please let us know.

", "Company": "Aviva", "Location": "", "Job Type": "Full-time", "Experience": "", "Education": "", "Skills": "", "Industry": "Insurance"}

  • Norwich, Norfolk, United Kingdom Aviva Full time

    {"title": "Operational Management Associate", "description": "Operational Management AssociateAbout the Role:The Operational Management Associate will play a key role in supporting the Personal Lines Claims Planning area by providing analytical insights and recommendations to optimize resource allocation and improve efficiency.Key Responsibilities:Develop...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    {"title": "Operational Management Associate", "description": "Operational Management AssociateAbout the Role:The Operational Management Associate will play a key role in supporting the Personal Lines Claims Planning area by providing analytical insights and recommendations to optimize resource allocation and improve efficiency.Key Responsibilities:Develop...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the Role:The Operational Management Associate will play a key role in supporting Aviva's Personal Lines Claims Planning area. This exciting opportunity will see you working closely with stakeholders to predict future demands and optimize resource allocation.Key Responsibilities:Develop and maintain a 12 to 18 month rolling capacity plan to support...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the Role:The Operational Management Associate will play a key role in supporting Aviva's Personal Lines Claims Planning area. This exciting opportunity will see you working closely with stakeholders to predict future demands and optimize resource allocation.Key Responsibilities:Develop and maintain a 12 to 18 month rolling capacity plan to support...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the RoleWe are seeking an Operational Management Associate to join our Personal Lines Claims Planning team. As a key member of our team, you will be responsible for updating and maintaining a 12 to 18 month rolling capacity plan to support Aviva PL Claims resource strategy.Key ResponsibilitiesDevelop and maintain a comprehensive capacity plan to ensure...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the RoleWe are seeking an Operational Management Associate to join our Personal Lines Claims Planning team. As a key member of our team, you will be responsible for updating and maintaining a 12 to 18 month rolling capacity plan to support Aviva PL Claims resource strategy.Key ResponsibilitiesDevelop and maintain a comprehensive capacity plan to ensure...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the RoleThe Operational Management Associate will play a key role in supporting Aviva's Personal Lines Claims Planning area. This is an exciting opportunity to contribute to the development of planning methods and tools to ensure the company is ready for the future.Key ResponsibilitiesDevelop and maintain a 12 to 18 month rolling capacity plan to...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the RoleThe Operational Management Associate will play a key role in supporting Aviva's Personal Lines Claims Planning area. This is an exciting opportunity to contribute to the development of planning methods and tools to ensure the company is ready for the future.Key ResponsibilitiesDevelop and maintain a 12 to 18 month rolling capacity plan to...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Operational Management AssociateSalary: circa £35,000At Aviva, we're committed to having the right people in the right place at the right time to deliver exceptional results for our customers and employees.In today's fast-paced environment, our customers expect seamless interactions across various channels. To meet this demand, we're seeking an Operational...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Operational Management AssociateSalary: circa £35,000At Aviva, we're committed to having the right people in the right place at the right time to deliver exceptional results for our customers and employees.In today's fast-paced environment, our customers expect seamless interactions across various channels. To meet this demand, we're seeking an Operational...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Operational Management AssociateSalary: circa £35,000At Aviva, we're committed to having the right people in the right place at the right time to benefit both our customers and our people.In a rapidly changing world, our customers demand more from us at different times of the day and through various channels. To meet this demand, we're looking for an...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Operational Management AssociateSalary: circa £35,000At Aviva, we're committed to having the right people in the right place at the right time to benefit both our customers and our people.In a rapidly changing world, our customers demand more from us at different times of the day and through various channels. To meet this demand, we're looking for an...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Operational Management AssociateSalary: circa £35,000At Aviva, we're committed to having the right people in the right place at the right time to benefit both our customers and our people.In a rapidly changing world, our customers demand more from us at different times of the day and through various channels. To meet this demand, we're looking for an...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Operational Management AssociateSalary: circa £35,000At Aviva, we're committed to having the right people in the right place at the right time to benefit both our customers and our people.In a rapidly changing world, our customers demand more from us at different times of the day and through various channels. To meet this demand, we're looking for an...


  • Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time

    Company Overview: Become a vital part of our finance division at Anglian Home Improvements, a prominent national provider of home enhancement solutions. We are in search of a meticulous and proactive Financial Operations Associate for a temporary engagement to assist in overseeing our accounts payable functions. Key Responsibilities: Manage and...


  • Norwich, Norfolk, United Kingdom Zachary Daniels Full time

    About the RoleZachary Daniels is seeking an experienced Store Operations Manager to join our team. As a key member of our retail operations team, you will be responsible for leading a large team of sales associates and ensuring the smooth operation of our store.Key ResponsibilitiesLead a team of sales associates to achieve sales targets and provide excellent...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the Role:The Operational Management Associate will be accountable for:Developing and maintaining a 12 to 18 month rolling capacity plan to support Aviva's resource strategy.Understanding key demand drivers, using past trends and events combined with business insight to predict future demands/resource requirements.Analysing supply data and updating...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the Role:The Operational Management Associate will be accountable for:Developing and maintaining a 12 to 18 month rolling capacity plan to support Aviva's resource strategy.Understanding key demand drivers, using past trends and events combined with business insight to predict future demands/resource requirements.Analysing supply data and updating...


  • Norwich, Norfolk, United Kingdom Reed Full time

    Job Summary:We are seeking a highly skilled Compliance Associate to join our team at Reed. As a key member of our Compliance department, you will play a critical role in ensuring the effective management of our Compliance frameworks and programs.Key Responsibilities:Provide subject matter expertise and review analysis for enquiries and escalations related to...


  • Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full time

    Job Title: Associate Client ManagerAt Baldwin Risk Partners, we're seeking a highly motivated and detail-oriented Associate Client Manager to join our team. As a key member of our client management team, you will be responsible for managing small business renewal accounts from start to finish.Key Responsibilities:Log client data and evaluate insurance needs...