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IT Support Specialist

2 months ago


Stevenage, Hertfordshire, United Kingdom CPS Group (UK) Limited Full time
Job Description

Job Title: IT Support Specialist

Job Type: Contract, Inside IR35

Duration: 6-12 Months (long-term rolling contract)

Location: Remote (with occasional on-site visits)

About the Role:

We are seeking an experienced IT Support Specialist to join our team at CPS Group (UK) Limited. As an IT Support Specialist, you will be responsible for providing core-IT and End-User Computing support to our clients on-site.

Key Responsibilities:

  • Provide technical support to clients on-site, including troubleshooting and resolving IT issues
  • Assist with Operational Technology (OT) technical projects, where required
  • Develop and implement robust Change Management processes
  • Produce associated technical documentation, as needed

Requirements:

  • Demonstrable track record in providing effective user-facing IT Support
  • Experience in EUC technologies, including remote access and Virtual Desktops
  • Background or experience working in Life Sciences, Laboratory, or Biotech environments
  • Ability to work autonomously and as part of a team
  • Strong change management experience and excellent communication skills

What We Offer:

We offer a competitive pay rate of £250-£300 per day, depending on experience. If you are a motivated and experienced IT Support Specialist looking for a new challenge, please apply for this role.