Marketing Membership Officer

1 week ago


Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time
Job Title: Marketing Membership Officer

We are seeking a highly organized and detail-oriented Marketing Membership Officer to join our team at The Ramblers. As a key member of our Membership and Supporter Experience Team, you will play a critical role in supporting our marketing efforts to recruit and retain members and supporters.

About the Role

The Marketing Membership Officer will be responsible for providing administrative support and creative marketing flair to our team. This is an excellent opportunity for someone looking to take their first step in recruiting and retaining supporters.

You will be working closely with our Membership and Supporter Experience Team to develop and implement effective marketing strategies to grow our supporter base and income. Your strong administrative and organizational skills, combined with your ability to handle multiple tasks and prioritize effectively, will be essential in this role.

Key Responsibilities
  • Support our key marketing projects, including gift membership, private site, telemarketing, our annual member survey, and renewal journey.
  • Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers, and delivering to budgets and deadlines.
  • Support the creation of e-communications, including emails to prospective members, proofing content, sourcing images, checking data, building emails, and reviewing content requests with support from the team.
  • Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf.
  • Source inspirational stories from our walking groups and volunteers to help support the growth of our membership community.
  • Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format, providing data as needed to suppliers.
  • Coordinate across teams to ensure data is provided in a timely fashion.
  • Check data is laser-printed correctly on printed materials, raising any concerns appropriately with suppliers.
  • Coordinate call listening for our core calling programmes, liaising with our volunteers, and providing a summary of feedback to our suppliers.
  • Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate.
  • Save relevant reports, track performance, and report to the Head of Membership and Supporter Experience anything notable.
  • Send relevant reports and feedback to suppliers.
  • Update a weekly tracker sheet of performance across all channels.
  • Provide additional support as required in responding to Facebook comments on our acquisition adverts.
Impact
  • Enables The Ramblers to effectively manage our marketing efforts to recruit and retain members and supporters.
Requirements
  • Understanding of basic marketing practices.
  • Some familiarity with data protection laws and confidentiality principles.
Desirable
  • Experience working in an administrative role (volunteer, work experience, or job).
  • Familiarity with CRM systems and/or Excel.
Personal Attributes
  • A team player, able to develop collaborative, strong, and effective working relationships.
  • Empathetic and patient, with a genuine desire to help supporters.
  • Positive and professional attitude.
  • Proactive and self-motivated with the ability to work independently.
  • Interest in walking and/or being an advocate for the outdoors and natural environment.
Values and Behaviours

The Ramblers promote diversity and welcome applications from all sections of the community.

We are committed to creating an inclusive and empowering environment where everyone feels valued and respected. Our values are the core principles that guide us daily in our work and our membership of The Ramblers.

We strive to inspire people through the way we act and the things we say, empowering and encouraging each other to make a positive contribution to our teams and The Ramblers.

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way, caring about the environment, and making sure we do what we say we will do.



  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title: Membership and Marketing OfficerThe Ramblers, Britain's walking charity, is seeking a skilled Membership and Marketing Officer to support the Membership and Supporter Experience Team. This role plays a critical part in delivering key marketing projects, including gift membership, telemarketing, and our annual member survey.Key...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title: Membership and Marketing OfficerThe Ramblers, Britain's walking charity, is seeking a skilled Membership and Marketing Officer to support the Membership and Supporter Experience Team. This role plays a critical part in delivering key marketing projects, including gift membership, telemarketing, and our annual member survey.Key...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title: Marketing Membership OfficerAt The Ramblers, we're passionate about making walking accessible to everyone. As a Marketing Membership Officer, you'll play a critical role in helping us achieve this goal by developing and implementing effective marketing strategies to recruit and retain members.About the RoleDevelop and execute marketing campaigns...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title: Marketing Membership OfficerAt The Ramblers, we're passionate about making walking accessible to everyone. As a Marketing Membership Officer, you'll play a critical role in helping us achieve this goal by developing and implementing effective marketing strategies to recruit and retain members.About the RoleDevelop and execute marketing campaigns...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title:Marketing and Membership OfficerLocation:Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)The Ramblers is Britain's walking charity. The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title:Marketing and Membership OfficerLocation:Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)The Ramblers is Britain's walking charity. The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title: Marketing Membership OfficerWe are seeking a highly organized and detail-oriented Marketing Membership Officer to join our team at The Ramblers. As a key member of our Membership and Supporter Experience Team, you will play a critical role in supporting our marketing efforts to recruit and retain members and supporters.Key Responsibilities:Support...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    Job Title: Marketing Membership OfficerWe are seeking a highly organized and detail-oriented Marketing Membership Officer to join our team at The Ramblers. As a key member of our Membership and Supporter Experience Team, you will play a critical role in supporting our marketing efforts to recruit and retain members and supporters.Key Responsibilities:Support...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    About the RoleWe are seeking a highly motivated and experienced Marketing Membership Officer to join our team at The Ramblers. As a key member of our Supporter Experience & Engagement team, you will play a crucial role in raising awareness of our charity and growing our supporter base.Key ResponsibilitiesDevelop and implement effective marketing strategies...


  • Cardiff, Cardiff, United Kingdom THE RAMBLERS Full time

    About the RoleWe are seeking a highly motivated and experienced Marketing Membership Officer to join our team at The Ramblers. As a key member of our Supporter Experience & Engagement team, you will play a crucial role in raising awareness of our charity and growing our supporter base.Key ResponsibilitiesDevelop and implement effective marketing strategies...


  • Cardiff, Cardiff, United Kingdom ASH Wales Full time

    Job OverviewASH Wales is seeking a highly skilled and motivated individual to join our team as an Engagement and Marketing Officer. This is a full-time position, 35 hours per week, Monday to Friday.Key ResponsibilitiesDevelop and implement effective marketing strategies to promote ASH Wales' mission and services.Build and maintain relationships with key...


  • Cardiff, Cardiff, United Kingdom ASH Wales Full time

    Job OverviewASH Wales is seeking a highly skilled and motivated individual to join our team as an Engagement and Marketing Officer. This is a full-time position, 35 hours per week, Monday to Friday.Key ResponsibilitiesDevelop and implement effective marketing strategies to promote ASH Wales' mission and services.Build and maintain relationships with key...


  • Cardiff, Cardiff, United Kingdom ASH Wales Full time

    Job OverviewASH Wales is seeking a highly skilled and motivated individual to fill the role of Engagement and Marketing Officer. This is a full-time position, requiring 35 hours of work per week, Monday through Friday.Key Responsibilities:Develop and implement effective marketing strategies to promote ASH Wales' mission and goals.Collaborate with the Chief...


  • Cardiff, Cardiff, United Kingdom ASH Wales Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as an Engagement and Marketing Officer at ASH Wales.This is a full-time post, 35 hours per week, Monday to Friday, with the opportunity to work from home in South Wales and travel throughout Wales and the UK.The successful candidate will be responsible to the Chief...


  • Cardiff, Cardiff, United Kingdom ASH Wales Full time

    Job OverviewASH Wales is seeking a highly skilled and motivated individual to fill the role of Engagement and Marketing Officer. This is a full-time position, requiring 35 hours of work per week, Monday to Friday.Key Responsibilities:Develop and implement effective marketing strategies to promote ASH Wales' mission and objectives.Collaborate with the Chief...

  • Marketing Coordinator

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Marketing AdministratorWe are seeking a highly skilled Marketing Administrator to support the execution of innovative campaigns and initiatives. The ideal candidate will manage our social media platforms to boost brand visibility, engage with our audience, and elevate our business profile.Key Responsibilities:Support the business marketing strategy by...

  • Marketing Coordinator

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Marketing AdministratorWe are seeking a highly skilled Marketing Administrator to support the execution of innovative campaigns and initiatives. The ideal candidate will manage our social media platforms to boost brand visibility, engage with our audience, and elevate our business profile.Key Responsibilities:Support the business marketing strategy by...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Marketing AdministratorWe are seeking a highly motivated and organized Marketing Administrator to support our marketing team in executing innovative campaigns and initiatives.The ideal candidate will be responsible for managing our social media platforms to boost brand visibility, engage with our audience, and elevate our business profile.This role is...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Marketing AdministratorWe are seeking a highly motivated and organized Marketing Administrator to support our marketing team in executing innovative campaigns and initiatives.The ideal candidate will be responsible for managing our social media platforms to boost brand visibility, engage with our audience, and elevate our business profile.This role is...


  • Cardiff, Cardiff, United Kingdom CLevelCrossing Full time

    Executive Director OpportunityWe are seeking a highly skilled and experienced Executive Director to lead our office team and work strategically with our Board of Trustees to enhance our standing, increase our membership, and ensure our long-term financial stability and growth.The Academy of Medical Educators (AoME) is a charitable organisation established in...