Client Service Coordinator

2 months ago

London, Greater London, United Kingdom Language Matters Recruitment Consultants Ltd Full time
Job Description

Job Type: Permanent, Full-time

Location: London

Salary: £35,000 per annum + bonus

A Swedish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator, you will be in the front line of maintaining and developing the Swedish clientele by advising on the company's products to meet client demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.

  1. Collecting all relevant information from clients to set up new accounts
  2. Building relationships with clients within the banking sector and assisting with administrative duties
  3. Collaborating with the Nordic Sales team and the investment advisor to manage the daily workload
  4. Ensuring all clients' reports are accurate and dealt with effectively and in a timely manner

About the Role:

The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engage in a positive and encouraging work environment where hard work will be rewarded.

Key Responsibilities:

  1. Fluency in Swedish and English, both written and spoken
  2. Experience as a Client Service, Customer Service Advisor, Client Support, or Client Service Associate within the financial or banking sector is desirable
  3. A degree in finance, banking, or economics is desirable
  4. Demonstrable problem-solving skills and a strong customer focus
  5. Excellent communicator, comfortable dealing with high-level executives with the ability to maintain a high level of professionalism

What We Offer:

A generous benefits package is offered, including visa sponsorship and a relocation package.

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