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E-commerce Merchandising Specialist
2 months ago
About the Role
Boots UK is seeking an E-commerce Merchandiser to join our digital merchandising team based in Nottingham. As an E-commerce Merchandiser, you will play a vital role in driving the strategic roadmap for personalized product discovery, piloting new features, and applying user data to amplify our customer engagement.
Key Responsibilities
- Develop and refine product recommendation strategies to drive higher customer engagement and revenue.
- Explore new digital touchpoints to leverage relevant product recommendations.
- Translate data into actionable insights to inform business decisions.
- Stay up-to-date with evolving customer needs and expectations.
- Collaborate with external suppliers to drive value from digital channels.
- Review competitor activity and identify new opportunities to test.
- Work closely with trading teams to ensure commercial goals and initiatives are supported.
- Lead new features on the website with digital transformation teams.
- Deliver weekly and monthly performance reporting to share the impact of new capabilities.
- Support the wider digital merchandising team with training needs, toolkits, and best practice guidelines.
- Identify and recommend efficiencies to improve productivity.
Our Team
As a member of our digital merchandising team, you will be part of a collaborative and dynamic environment that values innovation and customer-centricity. Our team is passionate about delivering exceptional customer experiences and driving business growth through data-driven insights.
What We Offer
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.