Customer Operations Specialist

6 days ago


Luton, Luton, United Kingdom Signature Aviation Full time

{"h1": "Customer Operations Controller", "p": "At Signature Aviation, we are seeking a highly skilled and experienced Customer Operations Controller to join our team. As a key member of our Customer Operations Department, you will be responsible for providing exceptional customer service to passengers, crews, and guests, ensuring all services are delivered in a safe and professional manner.

Your key responsibilities will include:

* Providing communication liaison between customers and the team
* Coordinating with all other Signature Luton departments
* Slot monitoring all inbound and outbound flights
* Updating aircraft flight plans and listening out on the "Tower" radio
* Providing weather information and basic flight planning services

In addition to your technical skills, you will also possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

We offer a competitive salary and benefits package, including a defined contribution company pension scheme, employee assistance program, and access to LinkedIn Learning and ongoing training and development opportunities.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.

Please note that flexibility of start and finish times within the shift pattern and a willingness to work occasional overtime are highly desirable.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Thank you for considering this opportunity to join our team.

Best regards,
[Your Name]"}



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