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Customer Service Representative

2 months ago

Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and ensuring customer satisfaction.

Key Responsibilities

  • Provide excellent customer service through phone, email, and in-person interactions
  • Process orders accurately and efficiently
  • Check stock availability and resolve any issues
  • Liaise with transportation teams to ensure timely delivery
  • Deal with customer queries and resolve any issues in a professional manner
  • Perform general administrative duties as required

Requirements

  • Previous administration and customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Previous experience with SAP is an advantage

What We Offer

As a Customer Service Representative with Hays Specialist Recruitment Limited, you will have the opportunity to work with a leading organization in the industry. You will receive an annual salary of £28,000 and be based in a modern office with a great team. You will also have the opportunity to work from home one Saturday in four, with paid time and a half for this.

How to Apply

If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV. Alternatively, you can contact us for a confidential discussion on your career.