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Client Relations Advisor

3 months ago

Peterborough, Peterborough, United Kingdom Travelex Full time

Exciting Career Opportunity at Travelex

Client Relations Advisor

Employment Type: Full Time, Permanent

Weekly Hours: 36 hours per week

Compensation: £12.20 per hour

Shift Patterns: Various shifts available on a fixed rotation

Employee Benefits:

  • 25 days of annual leave plus bank holidays
  • Access to an employee discount platform
  • Employee Assistance Program for support
  • Cycle to Work Scheme
  • Life & Dental Insurance, Critical Illness Coverage

Join Travelex as a Client Relations Advisor

Travelex stands as a premier provider of foreign exchange services, committed to enhancing customers' access to international funds. If you possess excellent communication skills, numerical aptitude, and a passion for achieving results, we invite you to consider joining our team.

Key Responsibilities:

  • Establish rapport with clients to identify their travel and currency requirements
  • Assist clients and branches with Travel Money transactions
  • Serve as a travel money representative, providing insights on Travelex offerings
  • Ensure adherence to regulations while fulfilling business goals
  • Meet essential performance targets in operations and client satisfaction

Interview Procedure:

  • Initial screening conversation
  • In-person interview with the Call Centre Manager
  • Opportunity to receive an offer to join Travelex or detailed feedback

Take the next step in your professional journey with Travelex.

We are dedicated to fostering diversity and do not discriminate based on race, religion, gender, or any other characteristic.