Employee Benefits Team Lead
3 weeks ago
Overview
In this role, you will be responsible for managing and developing a team of Associate Consultants, overseeing their work with corporate clients, and acting as an escalation point for complex issues. You will report progress to the Management Team and strive to exceed client expectations.
About the Role
- Anticipate and respond to the needs of the Associate Consultant team and ensure consistent delivery of outstanding client service.
- Handle a small client portfolio and exceed their expectations.
- Demonstrate up-to-date technical knowledge of employee benefits and provide advice to clients.
- Support Consultants and Management in their work with corporate clients.
- Develop positive relationships with new and existing clients.
- Assist with client scheme renewals and provide guidance on all aspects of clients' schemes.
- Prepare client reports and presentations.
- Achieve revenue targets and ensure profitability of clients.
- Manage a team of Associate Consultants and act as an escalation point for complex issues.
About You
- A-Level qualifications including English and Maths (degree level preferred).
- Relevant professional qualifications (Group Risk, Healthcare, Pensions).
- Evidence of Continuing Professional Development.
- Good technical knowledge of employee benefits consultancy.
- Strong communication and customer service skills.
- Excellent organization and attention to detail.
- Proficiency in Microsoft Office and relevant internal systems.
- Awareness of regulatory requirements in financial services.
- Previous experience in a similar role in Financial Services.
What We Offer
- Competitive salary.
- Great teams and exciting career opportunities.
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we'll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
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