Food and Beverage Team Leader
4 days ago
Key Responsibilities:
- Ensure exceptional customer service and satisfaction by maintaining high standards of quality and service delivery.
- Lead and motivate a team of hospitality professionals to achieve sales and service targets.
- Develop and implement strategies to increase sales and revenue growth in the F&B department.
- Manage and maintain a clean and safe working environment, adhering to health and safety regulations.
- Collaborate with the Head Chef to plan and execute menu changes, pricing, and inventory management.
- Monitor and analyze customer feedback to improve service quality and guest experience.
- Develop and maintain strong relationships with guests to encourage loyalty and repeat business.
- Supervise and manage the purchasing and inventory of food and beverage supplies, ensuring compliance with Accor's standards.
- Ensure that all F&B areas are well-maintained, clean, and hygienic, adhering to Accor's quality standards.
Requirements:
- Previous experience in leading a team in a fast-paced hospitality environment.
- Strong knowledge of restaurant and bar service operations, including menu planning, inventory management, and customer service.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Ability to work in a dynamic and ever-changing environment, with a focus on delivering exceptional customer service.
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