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Food and Beverage Operations Manager

2 months ago


Harlington, United Kingdom London Heathrow Marriott Hotel Full time

About Us:

The London Heathrow Marriott Hotel is a world-class hospitality destination that prides itself on delivering exceptional guest experiences.

Job Summary:

We are seeking a highly motivated and experienced Food Services Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring seamless service delivery and exceeding guest expectations.

Key Responsibilities:

  • Team Leadership: Lead and motivate a team of staff to work together to deliver exceptional service.
  • Service Delivery: Ensure that all food and beverage services are delivered to the highest standards, meeting the needs of our discerning guests.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of food and beverage service.
  • Guest Satisfaction: Foster a culture of guest satisfaction, responding promptly to guest feedback and concerns.
  • Inventory Management: Manage inventory levels to minimize waste and optimize stock levels.
  • Training and Development: Provide training and development opportunities to staff to enhance their skills and knowledge.

Requirements:

  • Experience: Proven experience in a food and beverage supervisory role, preferably in a hotel or hospitality environment.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Knowledge: Strong knowledge of food and beverage operations, including inventory management and quality control.