Service Advisor
2 months ago
Job Title: Service Advisor - Automotive Expert
Company: Purely Automotive Recruitment Ltd
Job Type: Full-time
Location: Knutsford, Cheshire
Job SummaryWe are seeking a highly motivated and enthusiastic Service Advisor to join our client based in Knutsford, Cheshire. As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that vehicles are serviced to the highest standards.
Key Responsibilities- Provide exceptional customer service and communicate effectively with customers to understand their vehicle needs.
- Inform and consult with customers on vehicle servicing, ensuring they are kept updated at every stage.
- Liaise with technicians and workshop control to ensure vehicles are ready on time.
- Offer expert advice on manufacturer products and services to customers.
- Work closely with the sales team to promote additional services and products.
To be successful in this role, you will need:
- A proven track record in a customer-facing environment.
- Excellent problem-solving skills and a strong attitude towards delivering exceptional customer service.
- Strong organisational and administrative skills, with attention to detail.
- A passion for the automotive industry.
- A working knowledge of Kerridge systems is advantageous but not essential.
Our client offers a fantastic working environment and is committed to developing talent and building careers. They will recognise and reward your hard work, loyalty, and achievements with a competitive remuneration package.
How to ApplyIf you are a motivated and enthusiastic individual with a passion for the automotive industry, please apply now by completing the candidate application form and uploading your CV. For a confidential discussion, please contact Jason Shenton at Purely Automotive Recruitment Ltd.
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