Customer Engagement Consultant

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom eTeam Full time

Job Title: Sales Specialist

Location: Remote

Overview

eTeam is seeking enthusiastic individuals to join our team as Sales Specialists. In this role, you will play a crucial part in supporting our partners and enhancing their experience with our services.

Who You Are

We are looking for dynamic team members who possess excellent communication and problem-solving abilities. You thrive in face-to-face interactions and are passionate about helping others succeed.

Your primary responsibility will be to assist our partners in navigating their journey with us, ensuring they have the resources and knowledge to excel. You will be instrumental in onboarding new partners, providing outstanding support, and adapting to the evolving needs of our business.

With a background in retail or customer service, you are an effective communicator who can engage with partners confidently. Your enthusiasm for empowering others and your knack for troubleshooting will be key to your success in this role.

You are organized, personable, and patient, making you an ideal mentor for our partners. Self-motivation and teamwork are essential qualities you bring to the table.

What You'll Do:

  1. Provide exceptional, in-person support to our partners.
  2. Guide new partners through the onboarding process and familiarize them with our tools.
  3. Address and resolve partner inquiries and challenges.
  4. Promote our brand and foster excitement among partners.
  5. Stay informed about our processes and tools to enhance partner experience.
  6. Collaborate with the Operations team to optimize procedures.

This is a contract position with the possibility of extension.



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