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Employment Relations Specialist

2 months ago

London, Greater London, United Kingdom QA Full time
Employee Relations Advisor Role

As an Employee Relations Advisor at QA, you will play a pivotal role in the success of our People Team. You will work collaboratively with managers to provide a commercially focused service that drives employee engagement, development, productivity, and retention, while managing employment risks.

Key Responsibilities:
  • Provide high-level support and advice to managers and employees on a wide range of people matters.
  • Work with managers to proactively manage employee relations issues effectively.
  • Assist in the development and implementation of People policies, procedures, and initiatives to promote a positive work environment and ensure compliance with legal requirements.
  • Identify HR-specific training needs and support the delivery of training programs to enhance manager skills and competencies.
  • Collaborate on People HR projects and initiatives as required.
Requirements:
  • Experience of delivering high-quality customer service.
  • Outstanding organisational skills with the ability to prioritise, while ensuring high levels of accuracy.
  • Excellent interpersonal, verbal, and written communication skills to develop strong working relationships.
  • Emotional resilience, enthusiasm, and a desire to continue learning.
  • Strong problem-solving ability and detail-oriented approach.
  • Experience of using a variety of HR systems and the Microsoft Office suite.
  • Ability to deal with sensitive and confidential issues with integrity and utmost confidentiality.

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