Employment Relations Specialist
4 weeks ago
Employee Relations Specialist
As an Employee Relations Specialist at QA, you will play a key role in supporting the success of our People Team. Your primary responsibility will be to provide high-quality advice and guidance to managers and employees on a wide range of people matters, ensuring a commercially focused service that drives employee engagement, development, productivity, and retention, while managing employment risks.
Key Responsibilities:
- Provide day-to-day high-level support and advice to managers and employees on people matters.
- Work with managers to proactively manage employee relations issues effectively.
- Assist in the development and implementation of People policies, procedures, and initiatives to promote a positive work environment and ensure compliance with legal requirements.
- Identify HR-specific training needs and support the delivery of training programs to enhance manager skills and competencies.
- Collaborate on People HR projects and initiatives as required.
Requirements:
- Experience of delivering high-quality customer service.
- Outstanding organisational skills with the ability to prioritise, while ensuring high levels of accuracy.
- Excellent interpersonal, verbal, and written communication skills to develop strong working relationships within and outside the People division.
- Emotional resilience, enthusiasm, and confidence with a desire to continue learning.
- Strong problem-solving ability and detail-oriented approach.
- Experience of using a variety of HR systems and the usual Microsoft Office suite of products.
- Ability to deal with sensitive and confidential issues and act with integrity and utmost confidentiality.
- CIPD level 5 or equivalent HR qualification or experience.
About QA:
QA is a leading provider of education and training solutions, with a strong commitment to employee engagement and development. We are looking for an experienced Employee Relations Specialist to join our People Team and contribute to our success.
#employee relations
#human resources
#employment law
#QA
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