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Global Head of NOC Operations

2 months ago

Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full time

Global Head of NOC Operations

A leading organisation requires a seasoned professional to lead its growing operations function. The ideal candidate will have experience in developing and implementing strategies across infrastructure and applications, as well as leading and mentoring a team of analysts and technical trainers.

Key Responsibilities:

  • Develop and implement strategies for infrastructure and applications
  • Lead and mentor a team of analysts and technical trainers
  • Drive adoption of automation and Site Reliability Engineering practices
  • Oversee incident response and problem management
  • Implement innovative monitoring and automation solutions
  • Foster a culture of continuous improvement and learning
  • Optimise performance and establish key metrics (KPIs and SLOs)
  • Communicate effectively with senior management and other departments

About the Role:

This is a unique opportunity to lead a global operations function and drive business growth. The successful candidate will have a proven track record of success in a similar role and will be able to communicate effectively with senior management and other departments.

Requirements:

  • Experience in leading a global/enterprise-level NOC/IT operations function
  • Ability to develop and implement strategies across infrastructure and applications
  • Strong leadership and mentoring skills
  • Ability to drive adoption of automation and Site Reliability Engineering practices
  • Experience in overseeing incident response and problem management
  • Ability to implement innovative monitoring and automation solutions
  • Strong communication skills

What We Offer:

RedRock Resourcing offers a competitive salary and benefits package, as well as opportunities for professional growth and development.