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Acturis Systems Consultant
2 months ago
We are seeking an experienced Acturis super user to join our IT Operations team as a Acturis Systems Consultant. This role involves handling day-to-day queries from our Acturis business users, providing expert guidance and supporting the business in improvement initiatives.
Key Responsibilities- Develop and maintain a good working knowledge of Acturis to handle day-to-day enquiries from users of Acturis to assist with:
- Defects and system errors
- Routine Queries
- Change requests
- Provide industry knowledge and technical systems expertise to assist brokers and partners in improving Acturis to maximise productivity and revenue, by improving processes thereby increasing their profitability.
- Provide expert guidance and support to business improvement initiatives.
- Assist in developing and managing software house relationships.
- Identify areas of improvement through reporting & analysis.
- Provide on-site consultations for System Health checks, identifying requirements for training.
- Supporting users and business partners through system change, working alongside the software houses ensuring a smooth transition from existing system and minimising disruption to the business.
- Support system administration tasks.
- Extensive Acturis experience – not just as a broker/user but in supporting the technical workings and processes of the platform.
- A good understanding of the insurance broking environment and processes, including client side financial transactions.
- Good working relationships with software houses and clients/partners.
- Strong stakeholder management and communication skills.
- Technically competent and the confidence to build credibility amongst senior stakeholders.
- Ability to handle multiple workflows.
- Project management and systems testing experience would be preferred, although not essential.
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh Group
- Pensions scheme for when you feel it's time to retire
- 24-hour support for physical and mental wellbeing
- 1 day's paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
The Ardonagh Group is one of the UK's largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients' challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business.
